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Business Process Outsourcing Leading Call Center Customer Care
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CEBU GLOBAL TELESERVICES,INC. is a globally competitive sales- and customer-oriented organization that offers a wide array of practical, up-to-the minute solutions to all your outsourcing demands. Through personalized care, and focus on the unique needs of every customer, CGTS is fast distinguishing itself as one of the most-trusted call centers in the U.S., the Philippines and around the world.

CEBU GLOBAL TELESERVICES

call center services

business process outsourcing

inbound calling

outbound calling
customer service
partner site
We deliver teleservices programs that are tailor-made for every client, providing them with multiple service strategies, exhaustive analyses and secure network connections. We also offer high-powered training modules for staff and call agents.

In Cebu Global, the potent combination of American know-how with world-famous Filipino hospitality produces a teleservices company with broad scope, huge talent and meticulous dedication to perfection in the industry. Equipped with modern communications planning and advanced web-based tools, we're able to capitalize on sophisticated, state-of-the-art technology to deliver the highest-quality, most efficient customer care and service solutions, with the most cost-effective methods. Our goal is to increase customer satisfaction and build a lasting relationship with each and every one of our clients.
"The interaction and personal attention CEBU gives is always immediate and excellent."

"I really appreciate the way my plan was customized for my needs, and the needs of my clients."

"My customers love the fact that they can contact us 24/7 on email or live chat."
May 24, 2006
CGTS GETS APPROVED BY PEZA
PEZA Resolution No. 06-234 entitles Cebu Global Teleservices, Inc. as an Ecozone Information Technology (IT) Enterprise with the license to engage in call center operations providing telemarketing and customer services.
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June 08, 2006
BLESSING OF CGTS
Cebu Global Teleservices, Inc. celebrated its formal opening by having its building blessed and by awarding top performers for the month of May.
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August 1, 2006
ENCOURAGING THRIVING SALES REVENUE
CGTS has expressed support to its Sales Department by encouraging sales specialists to increase sales rate through a new system of Sales Promotion Incentive Fund (SPIF/F).
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August 12, 2006
RECOGNITION RITES FOR TOP PERFORMERS
Cebu Global Teleservices, Inc. has once again boosted the esteem of its associates by awarding top gun sales specialists for the months of June and July with the theme "Recognizing Performance, Celebrating Excellence."
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